Atul Batra, CTO, Manthan on MAYA, Retail’s first conversational agent for AI-powered decision making. Post Views: 94
This engaging webinar featuring Forrester, Charming Charlie and Manthan is a must view for Marketers trying to solve customer insight challenges using AI.
Watch this webcast include to understand how to use analytics to optimize marketing efforts and transform marketing-as-usual to marketing-as-amazing.
The marketers that will succeed in 2020 are vastly different than the typical marketer today. In this world of intensifying competition and ever-increasing customer demands, the typical marketer must evolve or die.
Is a personalized marketing approach better? It can be. On the other hand, in the absence of the right strategy and solutions, you risk alienating your customers rather than fostering loyalty and engagement.
Mobility in retail is now the norm — four out of five consumers are using smartphones to guide their shopping experience. When retailers leverage customer-facing mobile applications to stoke the fires of customer engagement, they can uncover substantial returns. Mobile apps are not only defining retail success but driving customer behavior: According to Deloitte, 85% of consumers who used a mobile native app during a recent shopping trip made a purchase.
Retailers who are able to crack the code and predict customer behavior enjoy disproportionate customer retention rates and increase revenues. However, predicting customer behavior can be a difficult feat.
Food and grocery is everyday purchase. Your customers must be dropping in frequently. Wouldn’t you want to capture their entire grocery wallet?